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What is your return policy? If you change your mind about purchased merchandise, we will offer credit for the cost of the product and accept the return from you, subject to the following conditions: - Item(s) must be returned within 14 days of purchase - Item(s) must be unworn, unwashed, unused, undamaged and tag still attached. - You are responsible for the costs associated with the return of the product. - We do not accept returns on any swimwear/undergarment products. If you receive a faulty product, we will gladly replace the product for you. Please return the faulty product so that we can assess where the issue arose and hopefully prevent it from occurring again.
What are your shipping options? We use Aus Post’s E-Parcel and Express services for Australian postage and their associates for overseas shipping. All fees are in line with these providers.
A full list of Frequently asked questions is available here.
Cardinal Polo
