ONLINE UNIFORM PORTAL
WHAT IS IT?
The modernised way of collating team uniform orders.
The Portal acts as an online gateway which is only open for a short period of time, allowing parents/players access to order and pay for their uniforms. Unlike a standard online shop, a Portal is only accessible during the agreed upon timeframe. Once the Portal is closed, team members cannot gain access and no more orders can be placed through it, creating a secure place for clubs/associations to handle their uniforms. Over the past five years, we’ve been developing the Portals with the aim to make the process of ordering uniforms as smooth as possible. While the Portals are constantly being developed and improved, some of their latest features include: discount codes, compulsory items and individual dispatch options.
HOW DOES IT WORK?
Step 1.
OPEN PORTAL
Step 2.
ORDER / PAY
Step 3.
CLOSE PORTAL
Step 4.
MANUFACTURE ORDERS
Step 5.
INDIVIDUALLY PICK & PACK
Step 6.
DISPATCH
Our admin team work very closely with the uniform coordinator to set up the Portal, adding relevant products, sizes and access information. Once the Portal is set-up, uniform coordinators will be given access to go in and check all the details are correct. Following approval, team members will be given access to go in and order their uniforms. All products include a size chart for the team members to accurately enter their sizes. Order reports will be sent to the uniform coordinator while the Portal is open and on the pre-arranged date of closure. Once the Portal is closed, orders will move to manufacturing. Everything is made-to-order, meaning only the sizes and quantities ordered through the Portal will be manufactured. We do not hold any stock for size exchanges, therefore we highly recommend clubs/associations order a small amount of stock to have on-hand. All orders will be packed per individual and boxed up per team.
PRIVATE VS PUBLIC PORTAL
There’s benefits to both Public and Private Portals. Accessibility wise, Public Portals are generally the easier way to go as they only require a link to access. Whereas, Private Portals require a username and password. A full team list is required prior to the opening of a Private Portal. This allows us to monitor and follow up with any team members who haven’t ordered. Public Portals fall into the responsibility of the uniform coordinator to follow-up with team members and send regular reminder emails. Private Portals also allow you to regulate what products can be viewed/purchased by each team member. For example, you can have the staff and player uniforms on the same Portal, collating at the same time, but regulate the access of the players so they can’t view the staff uniforms. Whereas Public Portals, simply have all the products available for anyone to order.
IS A UNIFORM PORTAL THE RIGHT FIT FOR MY CLUB/ASSOCIATION?
Depending on the size of your club/association, our Online Portal may be the perfect solution to endless hours spent collating uniform orders. Portals are not recommended for small clubs/associations with less than 10 members. While we try and keep our minimum order quantities (M.O.Q) as low as we can, these requirements still apply to Portals. Therefore, if M.O.Q is not met through the Portal, the club/association is required to purchase the remaining. While our standard manufacturing timeframe still remains around six weeks, more time needs to be accounted for with Portals. We recommend allowing a week for the Portal to be set up which gives you time to check everything prior to going live, then another couple weeks for the Portal to be open. Two weeks is our standard timeframe as this allows enough time for parents to check sizing, budget for costs and place their order. A shorter Portal timeframe can be applied, however this puts more pressure on the uniform coordinator to follow up with team members and ensure they order in time.
